Complaints Procedure

How to raise a concern or complaint with myaffidavit.ai. We aim to resolve all concerns promptly and fairly.

1. How to Make a Complaint

Email info@myaffidavit.ai with details of your complaint and we will acknowledge it promptly.

2. What Happens Next

3. Escalation

Citizens Advice Consumer Helpline

If you are not satisfied with our response, you may contact Citizens Advice for independent consumer guidance.

4. Reporting a Product or AI Error

Email a description of the issue, what you expected to happen and the product version if known. Do not email sensitive documents, personal evidence or full case materials unless a secure method has been agreed first.

5. Important Notice

myAffidavit is a software product, not a law firm. It does not provide legal advice and is not regulated by the Solicitors Regulation Authority.

6. Contact Information

Refund Policy Contact Us